e2be Terms and Conditions
Please read all our terms and conditions carefully before using this platform. These terms form the basis of the agreement between you and e2be.
This terms and conditions document forms a legal agreement between the e2be platform and all its users. By accessing this website or creating an account, you agree to be bound by all the terms stated below.
e2be operates an online gaming and betting platform for users in Bangladesh. These terms govern all important matters including the scope of services, rights and responsibilities, bonus system, payment methods, and account management.
Definitions and Interpretations
The following terms used in this document carry specific meanings:
- "Platform" or "Site" — The e2be website and all services associated with it.
- "User" or "You" — Any individual who opens an account on or uses this platform.
- "Account" — A personal account created by registering on the e2be platform.
- "Bonus" — Promotional rewards offered by e2be, such as a welcome bonus or cashback.
- "Balance" — The total funds held in your account (including real money and bonuses).
- "Wagering" — The process of placing a specified amount in bets in order to meet set conditions.
- "Service" — All games, betting options, and other activities available on the platform.
Wherever "e2be" appears in this document, it refers to the entity operating the platform.
Account Registration and Eligibility
2.1 Eligibility Requirements
To open an account and use the services on the e2be platform, you must meet the following conditions:
- You must be at least 21 years of age.
- You must provide accurate and complete personal information.
- You may operate only one account in your own name.
- Participation in online gaming must be permitted for you under the laws applicable in your jurisdiction.
2.2 Account Verification
e2be may request documents for identity verification at any time. e2be reserves the right to hold withdrawals until identity verification is complete. Failure to provide accurate information or to cooperate with verification may result in permanent account closure.
2.3 Single Account Policy
Each user may operate only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and any bonuses held in them will be cancelled. Operating multiple accounts from the same device, IP address, or payment method is prohibited.
2.4 Account Security
It is your responsibility to keep your account login details confidential. Giving any third party access to your account is strictly prohibited. If you suspect unauthorized access to your account, notify the support team immediately.
Bonus and Promotion Terms
3.1 Welcome Bonus
e2be offers new members a 100% first deposit bonus of up to ৳20,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000. Similarly, depositing ৳42,000 or more applies the maximum ৳20,000 bonus, giving a total balance of ৳62,000.
3.2 Wagering Requirements
A 15x wagering requirement must be met before winnings from a bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
3.3 General Bonus Rules
- Each user may claim a bonus from each promotion a maximum of once.
- Bonuses are non-transferable and cannot be sent to another account.
- e2be reserves the right to modify, suspend, or cancel any promotion.
- e2be reserves the right to cancel a bonus if the promotion's conditions are not met.
- If bonus abuse or manipulation is identified, the account may be suspended and the bonus forfeited.
Deposit, Withdrawal, and Payment Policy
4.1 Accepted Payment Methods
e2be currently supports the following payment methods: bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, Islami Bank, BRAC Bank). Only transactions made through these methods will be accepted.
4.2 Minimum Deposit and Withdrawal
- Minimum deposit amount: ৳500 (the same across all payment methods).
- Minimum withdrawal amount: ৳800.
4.3 Withdrawal Processing
Approved withdrawals are generally processed within 1 hour. Withdrawals may be temporarily held if verification has not been completed or if any suspicious activity is identified.
4.4 General Payment Terms
- Funds deposited must come from a payment source belonging to the account holder.
- Use of third-party payment methods is prohibited.
- e2be reserves the right to conduct verification checks as needed to prevent money laundering.
- Any applicable bank or mobile banking fees are the user's responsibility.
- A same-method withdrawal policy may apply.
Prohibited Activities
The following activities are strictly prohibited on the e2be platform. Violations may result in immediate account closure and forfeiture of deposited funds:
- Operating an account while being a minor or under another person's identity.
- Creating multiple accounts with the intent of claiming bonus benefits.
- Using any software, bots, or automated tools to conduct gameplay.
- Exploiting technical errors on the platform or attempting to hack the system.
- Colluding with other users to manipulate betting outcomes.
- Depositing funds obtained from illegal sources.
- Threatening, harassing, or attempting to harm other users.
- Misconduct toward or threatening e2be staff.
VIP Program and Rewards Policy
e2be's VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:
- Bronze: Up to 0.5% weekly cashback.
- Silver: Up to 1.0% weekly cashback.
- Gold: Up to 1.5% weekly cashback.
VIP tier upgrades are based on consistency of play and active participation on the platform. e2be reserves the right to change VIP tiers at its own discretion. Cashback rewards are issued each week subject to applicable conditions being met.
VIP membership is non-transferable. If an account is banned, its VIP benefits and accumulated rewards will be forfeited.
Privacy and Data Protection
Protecting your personal information is a top priority for e2be. We store your data using SSL encryption and modern security technology.
The information we collect is used solely for account management, payment processing, customer service, and compliance with legal obligations. We do not sell your personal information to third parties.
For full details on data collection, use, and protection, please read our Privacy Policy.
Responsible Gaming
e2be is firmly committed to responsible gaming. This service is for entertainment — not addiction.
If you feel that gambling is having a negative impact on your daily life, please contact our support team. We can help you set up self-exclusion and deposit limits.
This service is for individuals aged 21 and above only. Minors opening accounts or using the service is strictly prohibited, and any such account identified will be closed immediately.
For detailed responsible gaming guidelines, visit our Responsible Gaming page.
Account Suspension and Closure Policy
9.1 Closure at the User's Request
You may request to close your account at any time by notifying the support team. Real funds in the account can be withdrawn before closure, but any unused bonuses will be cancelled.
9.2 Suspension or Closure by e2be
e2be reserves the right to immediately suspend or permanently close any account in the following circumstances:
- Violation of any clause in these terms and conditions.
- If fraudulent or suspicious activity is identified.
- Registering with false or incomplete information.
- Attempting to manipulate the system or bonuses.
- Due to legal or regulatory obligations.
Limitation of Liability
e2be makes every effort to operate a safe and reliable platform. However, e2be's liability is limited in the following areas:
- Losses caused by internet disconnection, device issues, or third-party technical failures.
- Account data breaches or unauthorized access where user negligence is responsible.
- Events beyond direct control (natural disasters, legal restrictions, cyberattacks, etc.).
- With respect to game outcomes — all games are operated using fair technology; e2be is not responsible for guaranteeing results.
e2be is not liable for any indirect or incidental losses incurred by a user.
Customer Service and Dispute Resolution
11.1 Support Channels
e2be's customer service team provides assistance in Bengali and English 24/7 via live chat and email. Contact email: [email protected]
11.2 Dispute Resolution
If a dispute arises over a transaction or game result, please notify our support team first. The support team will review your complaint and endeavor to provide a resolution within a reasonable timeframe. e2be's decision will be considered final.
In the event of any technical error, e2be reserves the right to reassess or cancel the relevant transaction.
Right to Amend Terms
e2be reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified as far in advance as reasonably possible for significant changes.
Continuing to use the platform after updated terms have been published will be taken to mean that you have accepted the new terms. It is therefore recommended that you visit this page regularly.
Play Safe on e2be
Get started with a fully Bengali interface, local payment methods, and 24/7 support.